Privacy Policy

The purpose of this Privacy Policy is to set out how personal data gathered through the use of the website legalcameroun.com (the « Site ») is collected, processed, used, stored, disclosed and protected.

It informs users of the nature of the data collected, the purposes for which it is processed, the measures taken to keep it secure, the rights they have over their personal data and how to exercise those rights.

This policy is drawn up in accordance with Law No. 2024/017 of 23 December 2024 on the protection of personal data in Cameroon and with any other applicable regulations.

1. Data controller

The controller of the personal data collected on the website legalcameroun.com is RODEC CONSEILS, a single-member limited liability company (SARLU) with a share capital of 2,000,000 FCFA, registered with the Trade and Personal Property Credit Register under number RC/DLA/2023/B/7439, with taxpayer number M12316303468N, whose registered office is at Akwa II, Douala, Republic of Cameroon.

Legal Cameroun is a brand operated by RODEC CONSEILS.

RODEC CONSEILS determines the purposes and means of the processing of personal data carried out in operating the Site and ensures that this processing complies with the applicable personal data protection regulations.

For any question about this Privacy Policy or the handling of your personal data, you can contact the data controller at:

Address: Immeuble Elite Offices, rue Dubois de Saligny, Akwa, Douala, Republic of Cameroon;
Email: contact@legalcameroun.com;
Telephone: +237 659 81 02 28.

RODEC CONSEILS undertakes to process users’ personal data lawfully, fairly and transparently, and to implement appropriate technical and organisational measures to ensure its confidentiality, integrity and security.

2. Consent

Where the processing of a user’s personal data is based on consent, that consent is obtained freely, specifically, on an informed basis and unambiguously, through a clear affirmative act by the user, such as ticking a box that is not pre-ticked or submitting a form after reading this Privacy Policy. Separate consent is requested for each purpose that requires it, in particular for subscribing to the newsletter and receiving electronic communications.

Other processing is based, as the case may be, on the performance of the services requested by the user or of pre-contractual measures taken at the user’s request, or on compliance with the legal and regulatory obligations to which Legal Cameroun is subject. In this context, data is only disclosed to the processors and service providers of Legal Cameroun listed in section 4 to the extent strictly necessary to perform the services requested, and in strict compliance with confidentiality and personal data protection rules.

Users may withdraw their consent at any time, without affecting the lawfulness of processing carried out on the basis of that consent before its withdrawal.

3. Data collected and purposes

When the Site is used, Legal Cameroun only collects the personal data that users provide voluntarily, in particular through the contact, account creation and service request forms or any other feature made available to them on the Site.

This data is collected fairly and transparently, in compliance with the applicable personal data protection laws and regulations, and only for the specified, explicit and legitimate purposes set out in this Privacy Policy.

Data that may be collected

Depending on the nature of your request and the services requested, Legal Cameroun may collect the following categories of personal data:

Identification data, in particular your first and last name;
Contact details, in particular your email address and telephone number;
Information about your project, your situation or your enquiry;
Information needed to prepare a quote, prepare an assignment or put together a file;
Information about requested or scheduled appointments;
Documents and supporting documents that you voluntarily send through the Site;
The email address used to subscribe to the newsletter or to any other electronic communication offered by Legal Cameroun.

The data collected is strictly limited to what is necessary to provide the services requested, handle your requests and comply with the applicable legal and regulatory obligations.

The personal data collected by Legal Cameroun is processed for the following purposes:

Responding to users’ requests for information or to be contacted;
Preparing quotes, analysing the needs expressed and preparing the services requested;
Organising, scheduling and following up appointments and exchanges with users;
Processing and carrying out orders, assignments or services requested through the Site;
Handling administrative and accounting management and the follow-up of invoicing for the services provided;
Sending users, subject to their prior consent where required, information, news, newsletters or communications about the services offered by Legal Cameroun;
Improving the quality of the Site, optimising the user experience and developing the services offered;
Complying with the legal, regulatory and administrative obligations applicable to Legal Cameroun.

Processing is strictly limited to the purposes for which the data was collected and is based on an appropriate legal basis, in accordance with the personal data protection regulations in force.

Payments

Payments made on the Site are processed exclusively through the secure payment platform Notch Pay. Legal Cameroun never has access to users’ banking data and does not collect, record, store or process any information about the bank cards or payment methods used.

All payment transactions are carried out directly by Notch Pay, under its sole responsibility, in accordance with its terms of use, its privacy policy and the security standards applicable to electronic payments.

By using the payment services offered on the Site, users acknowledge that transaction data is sent directly to Notch Pay and processed by this provider solely to carry out and secure payment transactions.

Audience and performance measurement

The Site uses Vercel Web Analytics and Vercel Speed Insights to measure its audience, analyse its technical performance, detect any malfunctions and continuously improve users’ browsing experience.

The data collected in this context is used exclusively for statistical, analytical and Site optimisation purposes. It is processed in aggregated or pseudonymised form which, as far as possible, does not allow users to be identified directly.

Depending on the technical configuration used, these tools can operate without advertising cookies or trackers intended for behavioural profiling of users. Where tracking technologies requiring the user’s prior consent are used, that consent is obtained in accordance with the applicable personal data protection regulations.

For more information on how these services process data, users are invited to consult the privacy policies and documentation made available by Vercel.

4. Recipients of the data

The personal data collected through the Site is intended for the duly authorised employees and staff of Rodec Conseils, to the extent strictly necessary to handle users’ requests and provide the services requested.

This data is never transferred, sold, rented or disclosed to third parties for commercial purposes.

However, in operating the Site and providing the services offered, some data may be processed by technical service providers acting on behalf of Rodec Conseils, as processors or service providers, in particular:

Vercel Inc.: hosting, maintenance and technical operation of the Site;
SiteGround Hosting Ltd.: hosting of certain services and infrastructure associated with the forms, requests and orders submitted on the Site;
Notch Pay LLC: processing and securing electronic payment transactions;
Calendly LLC: management, organisation and scheduling of appointments;
Intuit Inc. (Mailchimp): management, administration and sending of newsletters, communications and electronic information campaigns.

These providers only have access to personal data to the extent necessary to carry out the tasks entrusted to them and are bound by strict confidentiality and security obligations in accordance with the applicable regulations.

Where some of these providers are established outside Cameroon, personal data may be transferred internationally. In that case, Rodec Conseils ensures that these transfers comply with the applicable legal requirements, in particular obtaining the prior authorisation of the Personal Data Protection Authority provided for by Law No. 2024/017 of 23 December 2024, and that they are accompanied by appropriate safeguards to ensure an adequate level of protection of the personal data concerned.

5. Retention periods

Personal data is kept for no longer than is strictly necessary to achieve the purposes for which it was collected and processed, in accordance with the principle of storage limitation.

It may, however, be kept for longer where this is necessary to comply with legal, regulatory, accounting, tax or administrative obligations, or to establish, exercise or defend legal claims.

In particular, accounting documents, supporting documents, invoicing documents and other documents subject to legal retention obligations are kept for ten (10) years, in accordance with the legal provisions and accounting rules applicable in the OHADA area, in particular Article 24 of the Uniform Act on Accounting and Financial Reporting.

When data is no longer necessary for the purposes pursued and the applicable legal obligations, it is deleted, anonymised or, where the regulations allow, securely archived for a limited period and for strictly defined purposes.

When the applicable retention periods expire, personal data is permanently deleted or irreversibly anonymised, unless otherwise required by law.

6. Security

We implement appropriate technical, organisational and security measures to ensure the confidentiality, integrity and availability of personal data and to protect it against any unauthorised access, use, disclosure, alteration, loss, destruction or processing.

These measures are adapted to the nature of the data processed and to the risks that may affect the rights and freedoms of the persons concerned. They are regularly assessed and, where necessary, updated to maintain an appropriate level of protection.

7. Your rights over your personal data

In accordance with Law No. 2024/017 of 23 December 2024 on the protection of personal data in Cameroon, every data subject has the following rights over the personal data concerning them:

The right to information, to be informed clearly, transparently and fully about the collection and processing of their personal data;
The right of access, to obtain confirmation as to whether or not their data is being processed and a copy of that data;
The right to rectification, to have inaccurate, incomplete or outdated data corrected or updated;
The right to erasure (« right to be forgotten »), under the conditions laid down by the applicable regulations;
The right to object, on legitimate grounds, to certain processing of their personal data;
The right to transfer or port their personal data, in accordance with the applicable legal provisions;
The right to restriction of processing, where the accuracy of the data or the purpose of the processing is contested;
The right to withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

To exercise any of these rights, or for any question about the processing of your personal data, you can contact Legal Cameroun at the following email address: contact@legalcameroun.com.

Legal Cameroun undertakes to handle every request as quickly as possible and in accordance with the requirements of the applicable personal data protection legislation.

If, after contacting Legal Cameroun, users consider that their rights are not being respected, they may lodge a complaint with the Personal Data Protection Authority established by Law No. 2024/017 of 23 December 2024.

8. Cookies and local storage

The Site only uses cookies, local storage technologies and other technical trackers that are strictly necessary for it to work and to improve the user experience.

In particular, these technologies are used to:

Remember the browsing language and display theme (light or dark) chosen by the user;
Remember that the newsletter sign-up window was closed or that the user has already subscribed;
Temporarily save, on the user’s device, the information entered in a quote request form, so that it is not lost if browsing is interrupted.

The information stored in this way remains on the user’s device and is not used for profiling or advertising targeting.

The Site uses no advertising cookies, no trackers for behavioural advertising and no third-party tracking tools designed to analyse users’ behaviour for marketing purposes.

The trackers used are limited to those strictly necessary for the operation, security and improvement of the Site’s features.

9. Minors

The services offered on the Site are intended exclusively for persons aged at least eighteen (18) and legally able to subscribe to the services offered.

Legal Cameroun does not knowingly collect or process personal data concerning minors. If a minor were to send personal data through the Site without the required authorisation of their legal representative, or if Legal Cameroun became aware that it holds such data, the necessary measures would be taken as quickly as possible to delete it or make it anonymous, subject to the applicable legal obligations.

Parents or legal representatives who believe that a minor in their care has provided personal data to Legal Cameroun are invited to contact us at contact@legalcameroun.com so that appropriate measures can be taken as quickly as possible.

10. Changes to this policy

Legal Cameroun reserves the right to amend, supplement or update this Privacy Policy at any time, in particular to take account of legal, regulatory, case-law or technical developments, or of changes made to the services offered on the Site.

Any new version of the Privacy Policy comes into force as soon as it is published on the Site, unless expressly stated otherwise.

Users are invited to consult this page regularly to keep informed of any updates. In the event of a substantial change likely to affect their rights or the way their personal data is processed, Legal Cameroun will endeavour to inform users by any appropriate means.

The date of the last update of this Privacy Policy is shown at the top of the page.

11. Contact

For any question about this Privacy Policy or the exercise of your rights over your personal data, you can contact us at: contact@legalcameroun.com.

For more information about the publisher of the Site, its hosting and the terms of use, please see our Legal Notice.

We undertake to respond to every request as quickly as possible and in accordance with the applicable personal data protection regulations.

The French version of this Privacy Policy prevails in the event of any discrepancy.